www.avertro.com (the “Website”) is a website operated by Avertro Pty Ltd (ACN 636 011 124) of Level 8, 11 York Street, Sydney, NSW 2000 ("we", "us" and "our"). This Privacy Notice outlines how we manage your personal information.
We treat your personal information with integrity and respect. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) to protect your personal information.
We may update this Privacy Notice from time to time. We will notify you of any changes by uploading an updated version of the Privacy Notice to the Website.
What personal information do we collect?
‘Personal information’ (also known as ‘personal data’) is information that can be used alone or in combination with other information to personally identify an individual. We only collect personal information that is reasonably necessary for the operation of our business and the Website and provision of our services (the “Services”). The kinds of information we may collect include:
From our customers and prospective customers:
From our suppliers and contractors (including potential suppliers and contractors):
If you apply for a job with us:
How do we collect your personal information?
Whenever it is reasonable and practicable to do so, we will collect personal information directly from you.
We may collect personal information in ways including:
We may also receive your personal information from reputable lead generation providers.
What happens if we are not able to collect your personal information?
If you decide not to provide us with the personal information described above, the following may happen:
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. You can turn these off at any time through your own browser settings.
How and why do we collect, store, use and disclose your personal information?
We collect, store, use and disclose your personal information for the following purposes:
Who do we disclose your personal information to?
We may disclose your personal information for the purposes described in this Privacy Notice to:
If all or part of our business is sold to or merged with a third party, we may transfer any personal information we hold about you to that third party. We may also disclose personal information to prospective purchasers on a confidential basis.
Where we disclose any personal information to a third party, we request that those parties do not use the information for their own purposes and comply with this Privacy Notice.
Do we disclose your personal information outside Australia?
We store your personal information within Australia. Some software applications we use may store personal information on servers located outside of Australia, in jurisdictions that may not have equivalent levels of data protection as Australia. We will take steps to ensure your personal information receives an adequate level of protection in the jurisdictions in which we process it.
Direct marketing communications
We may send you direct marketing communications consisting of information about the Website or the Services that we think may be of interest to you. These communications may be sent by email or post in accordance with the Spam Act 2003 (Cth). We only do this when you consent to being contacted in this way.
You may opt-out of receiving marketing communications from us at any time by contacting the sender, by using our contact details provided below, or using opt-out facilities provided in an electronic communication (such as an unsubscribe button).
How do we keep your personal information secure?
We may hold your personal information in either electronic or hard copy form. We use reasonable technical and organisational security safeguards to protect your personal information against unauthorised access, use, disclosure, loss, modification, or destruction. Our staff are required to maintain the confidentiality of the personal information we hold.
How long do we retain your personal information?
We will keep your personal information for the minimum period necessary for the purposes set out in this Privacy Notice, namely:
Once the above mentioned periods have concluded, we will permanently delete, destroy or de-identify your personal information.
Third party links
The Website may contain links to websites operated by third parties. We are not responsible for the privacy practices or the content of any third-party websites. The privacy policies of those websites may differ from this Privacy Notice.
How can you access and correct your personal information?
You may request access to or correction of the personal information we hold about you by contacting us using the contact details provided below.
Where we hold information that you are entitled to access, we will provide a suitable means for you to access it, such as by emailing or mailing it to you. We may charge you our reasonable fees for providing the information to you.
There may be instances where we cannot provide you with access to your personal information. For example, we may need to refuse access where giving access would breach the privacy of another individual or would result in a breach of confidentiality. If that happens, we will give you written reasons for the refusal.
If you believe your personal information is incorrect, incomplete or inaccurate, you may request that we amend it. We will consider whether the information requires amendment. In some cases, we may not agree that there are grounds for amending your personal information. If that happens, we will add a note to your personal information stating that you disagree with it.
Contact us at: firstname.lastname@example.org
Attention: Privacy Officer
Residents of the European Economic Area - what are your rights?
We would like to make sure you are fully aware of all your data protection rights. Every individual is entitled to the following:
The right to access – You have the right to request copies of your personal information (explained above under “How can you access and correct your personal information?”)
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete (explained above under “How can you access and correct your personal information?”)
The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
The right to information portability – You have the right to request that we transfer the information we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email address provided above or write to us at the above address.
How can you make a complaint?
You can make a complaint about the way we have handled your personal information by contacting us using the details provided above.
You can report a complaint to the Office of the Australian Information Commissioner at: https://www.oaic.gov.au/privacy/privacy-complaints/.
If you are a resident of the European Economic Area and have a concern about our practices concerning the processing of your personal information that we are not able to resolve, you have the right to lodge a complaint with the data protection authority where you reside or in which you work, or in which the alleged infringement occurred, each as applicable.
We send out information from time to time. Sign up with your email if you'd like to hear from us.